Privacy Policy

Thank you for visiting https://www.therealemgee.com (“our site”).

Unstoppable Enterprises Pty Ltd – ABN 16 667 313 073 (“we”, “us”, “our”) is committed to protecting your privacy as an online visitor to our site.

This policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and, where applicable, the General Data Protection Regulation (GDPR).

By using our site you warrant that you are aged 18 years or over.

This Privacy Policy, together with our Website Terms & Conditions (including Disclaimer), forms the entire agreement between you and Unstoppable Enterprises Pty Ltd.

1. Contact Details

Unstoppable Enterprises Pty Ltd – ABN 16 667 313 073
 Email: hello@therealemgee.com

Our registered office is a private address. If you require our postal address, email us and we will provide it-no reason required.

It is important that the information we hold is accurate and up to date. Please notify us of any changes by emailing hello@therealemgee.com.

2. Personal Information – type, purpose & legal grounds

“Personal information” means information that identifies or could reasonably identify an individual. We may collect and process the categories outlined below. For each category we state the purpose and legal basis for processing.

2.1 Communication Information

Includes messages sent via website forms, email, text, social media DMs or posts.
 Purpose: replying to you, record-keeping, establishing/defending legal claims.
 Legal basis: legitimate interests.

2.2 Customer Information

Includes details you supply when purchasing products or services (name, address, email, phone, payment details).
 Purpose: fulfilling orders, keeping transaction records.
 Legal basis: performance of a contract.

2.3 User Information

Includes data you post or generate through use of our site or online services (profile info, feedback, survey responses, support queries).
 Purpose: operating and securing the site, maintaining backups, publishing/administering services.
 Legal basis: legitimate interests.

2.4 Technical Data

Includes IP address, browser type, operating system, referral source, pages viewed, session length, navigation paths.
 Collected via analytics tracking.
 Purpose: analysing site usage, administering and protecting the site, evaluating marketing effectiveness.
 Legal basis: legitimate interests.

2.5 Financial Transactions

Online payments are handled by our chosen payment service provider(s). We share information with them only to the extent necessary to process payments, issue refunds and handle related queries.

2.6 Marketing Data

Includes your preferences in receiving marketing from us and third parties.
 Purpose: sending newsletters, running promotions, delivering relevant content/ads, measuring ad performance.
 Legal basis: consent or legitimate interests (growing our business).

2.7 Sensitive Data

We do not collect sensitive personal data (e.g. health, ethnicity, political opinions). We do not collect data about criminal convictions/offences.

2.8 Contract Obligations

If law or contract requires certain data and you do not provide it, we may not be able to supply a product or service (and will advise you if we must cancel).

2.9 Change of Purpose

We will use your data only for the purpose collected unless we reasonably consider we need it for a compatible purpose. If we need to use it for an unrelated purpose, we will notify you and explain the legal basis.

3. How we collect personal information

3.1 Cookies

We use cookies and similar technologies to track usage and enhance your experience. You can refuse cookies in your browser settings; however, blocking essential cookies may affect site functionality.

Types of cookies we use

Type

Purpose

Strictly necessary

Enable core site functions (e.g. shopping cart)

Performance

Measure and improve site performance

Functionality

Remember choices and provide enhanced features

Persistent (e.g. Google Analytics)

Remain after you close your browser to recognise you on return visits

Third-party advertisers or analytics providers may also set cookies; we do not control those cookies.

4. Marketing communications

We may send you marketing communications if you have:

  • purchased from us or requested information; or
  • opted in to receive communications; and
  • not opted out since.

For companies, we may send marketing emails without prior consent. You can opt out at any time via the unsubscribe link in emails or by emailing hello@therealemgee.com. Opting out does not affect transactional communications (e.g. purchase confirmations).

We will not share your data with any third party for their own marketing without your express consent.

5. Disclosures of personal data

We may share your data with:

  • IT and system administration providers
  • Professional advisers (lawyers, bankers, auditors, insurers)
  • Government regulators where required
  • Market researchers or marketing agencies we engage
  • Third parties to whom we sell, transfer or merge parts of our business

All third parties must respect the security of your data and process it lawfully and only on our instructions.

6. International transfers

Some service providers (e.g. email marketing platforms, CRMs) are located outside Australia. Where we transfer data internationally, we ensure an adequate level of protection by:

  • Using providers in jurisdictions recognised as offering adequate protection; or
  • Using contracts approved by regulators; or
  • Relying on other lawful transfer mechanisms (e.g. the EU-US Data Privacy Framework).

If none apply, we will seek your explicit consent.

7. Data security

We employ appropriate technical and organisational measures to safeguard personal information. However, transmission over the internet is inherently insecure and we cannot guarantee absolute security. We have procedures for suspected breaches and will notify you and regulators where legally required.

8. Data retention

We retain personal data only as long as necessary for the purposes collected, including any legal, accounting or reporting requirements. For tax purposes we keep basic customer data for five years after they cease being customers. We may anonymise data for research or statistics indefinitely.

9. Your legal rights

You have rights to:

  • access your data
  • correct inaccuracies
  • erase data
  • restrict or object to processing
  • data portability
  • withdraw consent (where processing is based on consent)

To exercise any of these rights, email hello@therealemgee.com. We may need proof of identity. Requests are free of charge unless unfounded or excessive. We aim to respond within 30 days.

If you are dissatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au.

10. Changes to this policy

This policy may change from time to time. Updates take effect once posted on this page. Please review periodically. If you have any questions, contact hello@therealemgee.com.

Last updated: 15 May 2025